As part of the 30-day program, for U.S. orders, our customer-friendly return standard is a 30-day no-reason return and exchange policy beginning on the delivery date.
Return Condition
For a predictable review process, Except for an item returned because of a quality issue, an item should be returned with its original packaging, accessories, and proof of purchase and should not show avoidable use or damage.
Exchanges
For customer reference, approved exchanges are available during the same 30-day period. We may ship the replacement after the returned item is received or otherwise resolve the exchange with you.
Items That Cannot Be Returned
Under this Refund Policy, The no-reason non-returnable categories are custom-made goods, clearance items or Final Sale items, gift cards, and opened intimate or hygiene-sensitive items. These exclusions do not limit remedies for damaged, defective, incorrect, or missing items where applicable law provides protection.
Refunds
To clarify return responsibilities, after we receive and inspect the return, an approved refund is issued to the original payment method. Please allow 5–10 business days for the refund to appear after it is issued; financial-institution posting times may vary.
How to Start a Return or Exchange
To keep eligibility clear, contact us before sending an item back. We will confirm eligibility, provide return instructions, and direct the shipment to the return address listed below. Under the return and exchange standard, Unauthorized returns may be delayed.
To explain the available remedy, we provide a prepaid return shipping label and pay the return shipping cost for both change-of-mind or other no-reason returns and returns involving damaged, defective, incorrect, missing, or other quality-issue items.
Order Cancellation
For an approved return or exchange, you may request cancellation before an order ships. After shipment, the order is handled under this Refund Policy.
Merchant and Customer Care Information
Within the customer-care process, Store name: sundayafternoons
Within our return process, Contact email: support@sundayafternire.shop
For consistent return handling, Phone: (917) 361-2606
For a predictable review process, Physical and return address: 238 Broadway, New York, NY 10279, US
Within the customer-care process, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).