FAQ

Within the store policy framework, this FAQ gives a practical summary of ordering, shipping, returns, and payments. The full policy pages provide the controlling details.

What is the posting window for an approved refund?

To clarify the customer-care standard, an approved refund is issued to the original payment method and normally appears in 5–10 business days after issuance.

Are any items ineligible for a change-of-mind return?

For immediate reference, Custom-made goods, clearance items, gift cards, and opened intimate or hygiene-sensitive items are non-returnable, subject to applicable consumer protections.

What is the delivery area, and how is standard shipping priced?

For customer reference, we ship only within the United States, and free standard shipping applies to every U.S. order.

What cards can I use, and are charges processed in USD?

For a clearer overview, Payments are in USD. Eligible cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

What types of products are offered?

For a concise answer, the live catalog features sun-conscious headwear and outdoor accessories, including hats, caps, visors, bucket styles, beanies, and selected wearable sun-protection accessories. Each product listing provides its applicable use, care, and safety information.

What processing and transit timing should I expect?

In practical terms, Processing takes 1–2 business days and standard transit normally takes 4–6 business days.

When may I ask to cancel an order?

Under the applicable policy, you may request cancellation before shipment. After shipment, the Refund Policy applies.

How does the 30-day return and exchange period work?

When more detail is useful, Yes. We offer a 30-day no-reason return and exchange period after delivery.

What should I expect regarding taxes at checkout?

For policy guidance, Taxes are collected as required by applicable law.

How are return-shipping costs handled?

In this summary, the merchant pays return shipping for both no-reason returns and damaged, defective, incorrect, or other quality-issue returns by providing a prepaid return shipping label.

Is tracking supplied after my order ships?

As a general rule, Yes. A tracking number is provided after every order ships.

Merchant and Customer Care Information

As a general rule, Store name: sundayafternoons

For a clearer overview, Contact email: support@sundayafternire.shop

When more detail is useful, Phone: (917) 361-2606

For policy guidance, Physical and return address: 238 Broadway, New York, NY 10279, US

In this summary, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).